We hope this note finds you safe, in good health and optimistic spirits as we all navigate through these unprecedented times. The current outbreak of COVID-19 has impacted us all and we want to ensure that you have full transparency into our current operations.
While we are still open and continuing to fulfill orders as quickly and efficiently as possible, please kindly expect delays. We are extremely fortunate to be collaborating with partners who care as much about their employees and our communities as we do, and who have implemented precautionary measures to keep people safe and healthy. With that said, order processing and fulfillment times have been extended to 7 to 10 days (see Shipping Policy). Some carriers are also experiencing longer shipping times, so please note that all delivery dates are estimates.
Our global partners provide us with ongoing communication so we will notify you of any additional delays immediately upon receiving updates. We are all committed to ensuring business continuity while also, and more importantly, preventing the spread of COVID-19. We will continue to publish Ink+Spark COVID-19 updates on this page.
In the meantime, please do not hesitate to reach out with any questions. Thank you in advance for your patience.
Which much appreciation,